Employee experience refers to every interaction an employee has with their organization, from the application process to their last day on the job. It encompasses everything from company culture to physical workspaces, technologies, incentives, professional development opportunities and more.
Investing in employee experience pays major dividends through improved retention, engagement, productivity and innovation. Employee experience platforms provide the tools to measure and improve various aspects of the employee journey.
Here are 10 top platforms for optimizing employee experience:
1. WorkTango
WorkTango makes it easy to collect employee feedback, offer peer recognition, host competitions and give rewards. Key features include:
- Customizable surveys at every stage
- Real-time analytics on engagement
- Public and private employee recognition
- Rewards like gift cards, donations and merchandise
For example, managers can send quick pulse surveys to assess employee satisfaction with recent policy changes. They can then address concerns through the platform’s support tickets feature.
2. Motivosity
Motivosity builds community and inspires teams by celebrating milestones, facilitating surveys and offering personality assessments. Key features include:
- Rewards and peer recognition
- Polls and sentiment tracking
- Anniversary and birthday celebrations
- Personality and team dynamics tests
Motivosity helped one client reduce voluntary turnover by over 25% in 2 years through improved culture and recognition initiatives.
3. Leapsome
Leapsome takes an all-in-one approach to performance, engagement and development.Notable features include:
- OKR and goal tracking
- 360-degree feedback
- Employee wellbeing support
- Real-time engagement analytics
- Surveys, pulse polls and more
Leapsome creates transparency around goals and feedback so employees understand expectations and development areas. This clarity is linked to dramatic gains in alignment and retention.
4. Salesforce
The Salesforce employee experience solution includes mobile, AI and analytics capabilities for streamlining HR processes like:
- Onboarding
- Internal communications
- Knowledge management
- Benefits enrollment
- Time off requests
For example, HR can use data visualizations to easily identify processes that frustrate employees, like lengthy equipment procurement workflows. They can then use Salesforce tools to digitize and simplify these procedures.
5. Culture Amp
Culture Amp gathers feedback across an employee’s journey to provide insights on engagement, performance and more. Features include:
- Surveys with benchmarking data
- Performance tracking
- Anonymous employee comments
- Exit interview analytics
- Customizable dashboards
One client used Culture Amp to uncover management issues leading many employees to quit within the first 3 months. With this data, they were able to introduce manager trainings that greatly improved retention.
6. Blink
Blinkcentralizes communications and goal setting for frontline and remote employees. Benefits include:
- An announcements page
- Company-wide chat
- Employee groups and channels
- Internal social features
- Easy goal and OKR tracking
With Blink, a retail organization was able to rapidly share new COVID safety protocols with staff across hundreds of locations. This transparency helped avoid confusion and keep employees safe.
7. Workday
Workday offers robust feedback channels, analytics and self-service tools for tracking and optimizing each employee’s journey.For example, users can:
- Get AI-powered support through Workday Help
- Access feedback on strengths and growth areas
- Set dynamic OKRs that update through integration with collaboration tools
- Model the impact of various HR strategies through predictive analytics
One Workday client found that high-potential employees who set development goals through the platform had promotion rates that were 36% higher than the organization average.
8. Qualtrics XM for People Teams
This tool helps gather ongoing employee feedback through short surveys and machine learning techniques like natural language processing of unstructured data. Benefits include:
- Identifying at-risk employees
- Boosting new hire retention
- Discovering learning gaps and opportunities
- Predicting attrition risks
With Qualtrics, organizations increase employee survey response rates from an average of 30% to 60-70%. This boosts data accuracy and buy-in for improvement initiatives.
9. Raydiant
Raydiant focuses on driving employee motivation through gamification, goal tracking and rewards.Notable features:
- Performance leaderboards
- Points-based reward systems
- Goal visualization
- Polls, surveys and quizzes
- Peer recognition
A retail chain used Raydiant to generate a sense of friendly competition between store locations. This helped increase customer satisfaction scores by 15% in 6 months.
10. Cooleaf
Cooleaf aims to recognize achievements and humanize the work experience through peer appreciation, tailored rewards and milestone celebrations:
- Custom catalogs for gift cards, merch, etc. based on employee preferences and achievements
- Integrations with Slack, Microsoft Teams, Salesforce and more
- Automated birthday messages and work anniversary celebrations
- Surveys and pulse polls
A Cooleaf client found 37% greater employee satisfaction versus industry benchmarks in areas like appreciation, alignment to goals and pride from accomplishments.
Invest in Employee Experiences
While compensation tends to dominate retention conversations, employee experience has an equally large impact. Thoughtful cultures, workspaces, technologies and interactions all influence how staff perceive your organization.
Platforms like WorkTango, Motivosity and Raydiant introduce elements of fun and recognition into everyday work. Tools like Leapsome, Culture Amp and Qualtrics provide the deep insights needed to continually refine experience initiatives over time.
Prioritize employee experience now to build an engaged, aligned and resilient workforce capable of flexing to meet future business demands. The person who just joined your company could easily be leading it 10 years from now with the right support behind them.
