How to Fix "Error 0x80072ee7" for a Seamless Windows Experience

Encountering the 0x80072ee7 error is a common issue for numerous Windows users. This frustrating error can occur while attempting to access the Microsoft Store, updating apps, or even installing Windows updates. Its presence hinders access to the Store, making it difficult to download new software or update existing apps.

If you find yourself facing this error code and are unable to run the latest version of your operating system or an application, you’ve come to the right place! In this comprehensive guide, we will delve into the 0x80072ee7 error, exploring its underlying causes and providing you with a series of proven solutions to resolve it once and for all.

What Triggers the 0x80072ee7 Error?

Before jumping into the fixes, it‘s important to understand what causes the 0x80072ee7 error so you can address the core problem. Here are the most common culprits:

Incorrect TCP/IP or Network Settings

Your computer‘s TCP/IP settings play a key role in establishing a connection to the Windows update servers. Incorrect configuration of the TCP/IP stack or network adapter can prevent this communication.

Corrupted System Files

Critical Windows system files can become corrupted over time, preventing access to Windows services like the Store and Update. Damaged files cause conflicts that manifest as errors like 0x80072ee7.

Malware or Virus Infection

Malicious software can modify Windows settings to disrupt access to updates. Viruses and malware can also corrupt system files leading to errors.

Windows Update Service Issues

The Windows Update service may stop running or become damaged, affecting your ability to check for and install updates. This can result in frustrating errors.

Software Conflicts

Incompatible or faulty third party apps can interfere with system processes, generating errors during updates. Conflicts between software can wreak havoc.

DNS Issues

Invalid DNS server settings prevent contacting the Microsoft domain to check for updates, resulting in communication errors.

Proxy Setting Misconfiguration

Sometimes proxy settings applied on your home network or through VPNs can block access to Windows Update servers. The error appears when blocked by proxies.

Now that you know what‘s behind the 0x80072ee7 error, let‘s explore proven solutions.

Step-by-Step Fixes for Error Code 0x80072ee7

Here are comprehensive troubleshooting steps to eliminate the 0x80072ee7 error from your Windows OS. Follow them carefully in order.

Reset TCP/IP Stack

Since TCP/IP issues can trigger this error, resetting the TCP/IP stack clears any incorrect settings to restore communication with update servers:

  1. Open an elevated Command Prompt

  2. Run the commands:

     netsh winsock reset
     netsh int ip reset 
     ipconfig /flushdns
  3. Restart your PC

This resets related configurations to defaults, often resolving connectivity problems causing the error.

Troubleshoot Networking Settings

Check the network settings, especially the TCP/IPv4 options:

  1. Open Network Connections settings
  2. Right click your network adapter and select Properties
  3. Double click Internet Protocol Version 4 (TCP/IPv4)
  4. Switch both options to automatic:
    • Obtain an IP address automatically
    • Obtain DNS server address automatically
  5. Click Ok and restart your PC

Automatic IP and DNS ensures your PC can reach update servers, avoiding the error. Also verify that your internet connection is working fine. Connect via Ethernet temporarily if on WiFi.

Scan and Eliminate Malware

Virus attacks can modify critical system settings linked to updates. Scan your system using reliable antivirus software like Malwarebytes or Windows Defender:

  1. Download and install the antivirus app if not already present
  2. Launch a complete system scan
  3. Quarantine or remove detected malware/viruses
  4. Reboot your PC after cleaning completes

Removing viruses can rebuild damaged settings and system files leading to the error.

Run SFC and DISM Scans

Corrupted Windows system files cause conflict and errors during updates. System File Checker (SFC) scans system files and repairs damage:

  1. Type cmd in the Windows search box

  2. Right click Command Prompt and select Run as administrator

  3. Enter the command:

     sfc /scannow
  4. Wait for scanning to complete

  5. Restart your PC

Additionally, run the Deployment Image Servicing and Management (DISM) tool:

  1. Open Command Prompt as admin again after reboot

  2. Execute:

     DISM /Online /Cleanup-Image /RestoreHealth
  3. Wait for operation to finish and restart

SFC repairs files and DISM complements it to fix remaining issues.

Reset Windows Update Components

Resetting various Windows Update components rebuilds any damaged files or faulty settings causing problems:

  1. Download the Windows Update Troubleshooter from Microsoft
  2. Extract the files and launch the ResetWindowsUpdate.bat script
  3. Accept the User Account Control prompt
  4. Wait for the reset process to finish
  5. Reboot your system

The script resets related services, components and registry entries to defaults, rectifying many issues.

Alternatively, you can manually reset elements:

  1. Open an elevated Command Prompt

  2. Execute the commands:

     net stop wuauserv 
     net stop cryptSvc 
     net stop bits 
     net stop msiserver 
     Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old 
     Ren C:\Windows\System32\catroot2 catroot2.old
     net start wuauserv
     net start cryptSvc 
     net start bits 
     net start msiserver
  3. Restart your PC

This more tediously resets update services and folders, but effectively resolves stubborn issues.

Perform a Clean Boot

Software conflicts due to third party applications can also manifest as errors like 0x80072ee7 during updates. Perform a clean boot which starts Windows with only essential apps and services:

  1. Open msconfig using Windows search or the Run command
  2. On the General tab select Selective startup
  3. Uncheck Load startup items
  4. Switch to Services tab, check Hide all Microsoft services
  5. Click Disable all
  6. Click Apply and restart your PC.

After testing for the error, you can determine which app may be interfering and troubleshoot accordingly.

Rebuild the Update Cache and Components

An underlying issue is a damaged software distribution folder containing update data and configurations. Rebuilding this eliminates associated problems:

  1. Stop Windows Update service via Services app or Task Manager
  2. Rename C:\Windows\SoftwareDistribution folder
  3. Restart Windows Update service
  4. Check for updates on your system

This folder will be automatically recreated with fresh files, fixing errant settings causing the error.

You can also reset WinSock and WinHTTP proxy configurations:

  1. Open Command Prompt as admin

  2. Run:

     netsh winsock reset proxy 
     netsh winhttp reset proxy
  3. Restart your PC

This will purge and rebuild components contacting Microsoft servers. The error should disappear.

Reset Microsoft Store Cache

An unstable Microsoft Store with corrupted temporary data can generate the error during updates. Resetting its cache may help:

  1. Open Command Prompt as admin

  2. Enter:

  3. Accept the UAC prompt

  4. Wait for Store reset to finish

The command flushes the Store cache, configurations and tokens, forcing a refresh. Try update after restarting your PC.

Use Windows Troubleshooting Tools

Windows includes built-in troubleshooting tools that automate fixing common problems:

  1. Type ‘troubleshooting‘ in Windows search bar
  2. Open troubleshooting settings
  3. Run Windows Update troubleshooter
  4. Follow onscreen directions and apply fixes
  5. Restart system when complete

Alternatively, visit Windows Security > Troubleshooting and find fix update errors section. The automated diagnostics can resolve quirky underlying issues.

Check Driver and Software Collisions

Faulty drivers or collisions between softwares can sometimes manifest as general errors during updates. Utilize the following steps to check for conflicts:

  1. Open Device Manager via Windows search
  2. Expand nodes for devices like network adapters
  3. Right click devices showing warnings and select Update driver
  4. Allow Windows to automatically install latest drivers

Also, use programs like Process Monitor to check for file access errors pointing to software clashes. Uninstall or upgrade colliding applications.

Modify Group Policy Settings

On enterprise networks, administrators enforce certain group policies that may inadvertently block access to update servers or cause conflicts. Temporarily modify the policies or check with your system admin for resolutions.

Common policies that can be altered:

  • Configure Automatic Updates
  • Allow signed updates from an intranet Microsoft update service location
  • Do not allow update deferral policies to cause scans against Windows Update

Modifying restrictive group policies pertaining to updates can negate error 0x80072ee7 in managed environments.

Preventative Measures

Prevention is the best medicine when it comes to Windows issues. Apply the following best practices:

Keep Windows Updated

Regularly check for and install the latest cumulative updates for your Windows version. Updates fix bugs, security flaws and stabilize performance.

Install Reputable Security Software

Protect your system from malware using a reliable acclaimed antivirus product that safeguards critical OS files.

Backup Your System Periodically

Create system image backups to easily revert changes in case of OS issues or hardware failures down the road.

Cautiously Modify The Registry

Refrain from tweaking the Windows registry unless absolutely required. Manual edits can lead to irreparable damage.

Ensure Network Connectivity

For smooth updates, verify your network connection is robust and DNS settings point to valid IP addresses for name resolution. Define public DNS servers if needed.

Additional Troubleshooting Tips

If the above steps don‘t resolve your 0x80072ee7 error issue, try these advanced troubleshooting techniques:

Boot Into Safe Mode

Safe Mode starts Windows with bare minimum drivers and services. If the error doesn‘t manifest in Safe Mode, it points to software conflicts.

Create A New User Profile

Generate a fresh user profile devoid of application configurations causing problems. Migrate data after testing.

Check Hard Disk Health

Run chkdsk, a built-in utility that detects and repairs hard disk errors. A faulty disk itself can lead to corrupted files causing errors.

Test Hardware Components

Faulty RAM, storage drives or adapters can generate Windows update errors. Test parts by swapping in spares one by one.

Perform A System Restore

If you can pinpoint a recent event like an update or software install causing issues, roll back Windows to that earlier restore point.

Combining these techniques aids advanced diagnosis of pesky problems. Don‘t hesitate to consult Microsoft Support if trouble persists.


Error 0x80072ee7 can undoubtedly cause headaches when trying to update Windows or use the Microsoft Store. But as you‘ve learned, a methodical troubleshooting approach utilising the comprehensive solutions provided can definitively eliminate this issue.

The key is to accurately understand the likely triggers, and address them one by one – ranging from network settings, system file corruption to software conflicts. In tandem with some prudent preventative measures, you can avoid or promptly troubleshoot the 0x820072ee7 error.

Bookmark this guide as reference to keep your Windows experience smooth when updates go awry in future. Stay tuned for more technical content that empowers your digital life!