A company wiki allows teams to easily collaborate, share knowledge and streamline content management. As per Gartner, employees spend 19% of their time searching for internal information to do their jobs. A well-organized wiki cuts down this wasted time and effort.
In this expert guide, I have reviewed the top 15 wiki hosting solutions to consider for your business in 2024 based on features, support, ease of use and pricing.
What is a Wiki Hosting Service?
A wiki hosting provider allows you to create a company wiki without needing to install server software or manage the infrastructure. The service takes care of hosting, updates, backups, security and other aspects while you focus on creating and managing content.
Popular wiki software offered includes MediaWiki, DokuWiki, Confluence, XWiki and more.
Benefits of Using a Wiki Hosting Provider
Here are some of the key reasons businesses use hosted wiki platforms:
- Fast setup: Get wiki software installed and configured in minutes without IT help
- Reliable hosting: Wiki is hosted on optimized servers with 99.9% uptime guarantee
- Automatic updates: Hosted wiki platforms roll out latest features and security fixes
- Scalability: Start small and scale storage and traffic as per needs
- Access control: Granular permissions to restrict page access
- Mobile access: Content accessible on-the-go from any device
- Productivity: Less time wasted searching for information across systems
- Affordable pricing: Hosted wikis can cost from $3 per month
Top 15 Wiki Hosting Platforms Compared
| Name | Hosted Wiki Software | Key Features | Starting Price |
|---|---|---|---|
| Confluence Cloud | Confluence | Collaboration, templates, Jira integration | $10 per month |
| XWiki Cloud | XWiki | Custom apps, millions of pages, monitoring | $42 per month |
| Nuclino | Custom | Real-time collaboration, hierarchical tags | $8 per month |
| SlimWiki | MediaWiki | Great UI/UX, document management | $5 per month |
| Zoho Wiki | Custom | Workspaces, access control, templates | $3 per user/month |
| Google Sites | Custom | Deep G Suite integration, easy WYSIWYG editing | Free |
| Document360 | Custom | Category structure, version control, search | $5 per user/month |
| Archbee | Custom | Code editor, diagrams, embeds | Free plan available |
| MindMeister | MeisterLabs MeisterWiki | Mind maps, LaTeX equations, whiteboards | $8.25 per member/month |
| Notion | Custom | Apps integration, drag-and-drop | Free for personal use |
| Atlassian Workspace | Confluence | Advanced workspaces, 1,000+ apps | $10 per user/month |
| Tettra | Custom | Feedback cycles, Tettra integrations | $12 per user/month |
| Pika | MediaWiki | WYSIWYG editor, single pages | $24 per year |
| Wikidot | Custom | Themes, newsfeeds, analytics | Free |
| Foswiki | Foswiki | Twiki extension, access control, widgets | $5 per month |
Below is an in-depth review of the top 7 hosted wiki platforms to help you choose the right solution for your business needs in 2024.
#1 Confluence Cloud
Hosted Wiki Software: Confluence
Overview
Confluence Cloud is a hosted version of Confluence offered by Atlassian. It provides an all-in-one workspace for teams to collaborate and share knowledge.
With Confluence, you can create meeting notes, how-to articles, process documentation, project plans and more. It seamlessly integrates with the other Atlassian tools like Jira.
Key Features
- Intuitive WYSIWYG editor
- 3000+ templates for quick content creation
- Drag and drop attachments, images and files
- Granular access permissions
- Reporting dashboard
- Mobile apps
- And more features
Ease of Use
Confluence prioritizes usability with its easy editing experience on both desktop and mobile. The Microsoft Office-style interface makes getting started quick.
Scalability & Reliability
As a leading cloud collaboration platform, Confluence Cloud guarantees 99.9% uptime with premium support. It can comfortably scale from small teams to the largest enterprises like Amazon and Spotify.
Pricing
Confluence Cloud starts at $10 per user/month billed annually. There is a free 30-day trial.
➡ Try Confluence Cloud Free for 30 Days
Pros
- Intuitive WYSIWYG editor
- Great mobile experience
- Tight Jira integration
- Hundreds of templates
Cons
- Can get pricey for larger teams
- Learning curve for advanced functions
#2 XWiki Cloud
Hosted Wiki Software: XWiki
Overview
XWiki SAS offers fully managed hosting, support and updates for XWiki Enterprise and XWiki Community wiki farm software.
It is an enterprise open source solution trusted by companies like Amazon, Cap Gemini and Renault.
Key Features
- Secure hosting on Linux servers
- SSL encryption
- Daily backups
- 24/7 monitoring
- Custom wiki apps
- Millions of pages supported
- Dedicated Account Manager
- More features
Ease of Use
The XWiki editing syntax has a learning curve but is comparable to Wikipedia. There is detailed documentation available as well.
Scalability & Reliability
XWiki Cloud uses a cleared team of experts to deliver enterprise-grade security, scalability and reliability.
Pricing
XWiki Cloud starts at €35 (~$42) per month billed annually for 10 active users. A free 30-day trial is offered.
➡ Try XWiki Cloud 30 Days Free
Pros
- Can handle millions of pages
- Enterprise-grade scalability
- Option for dedicated cloud servers
- Open source platform
Cons
- Not the most user friendly
- Limited free templates
#3 Nuclino
Hosted Wiki Software: Custom
Overview
Nuclino provides managed hosting for their easy-to-use real-time wiki collaboration platform built for teams.
It aims to increase workplace productivity by keeping all company knowledge in one central, easily searchable hub.
Key Features
- Real-time collaboration
- Intuitive WYSIWYG editor
- Granular access controls
- Commenting, version history
- Cloud document storage
- Import/export data
Ease of Use
Nuclino prioritizes simplicity in its editing and navigation experience, allowing non-technical folks to contribute effortlessly.
Scalability & Reliability
Nuclino uses enterprise-grade hosting by DigitalOcean to guarantee responsive performance, reliability and security as you scale.
Pricing
Nuclino offers annual plans starting at $8 per month billed yearly per member. A free trial is provided.
➡ Start Your Nuclino Free Trial
Pros
- Very easy to use interface
- Real-time collaboration
- Hierarchical page tagging
- Integrates with 1000+ apps
Cons
- Search needs improvement
- Cannot fully white label
#4 SlimWiki
Hosted Wiki Software: MediaWiki
Overview
SlimWiki provides managed MediaWiki hosting with a focus on usability, design and navigation. The easy-to-use wiki is targeted at startups and SMBs.
It aims to modernize the traditional MediaWiki interface you see on Wikipedia for easier business use.
Key Features
- Modern user interface
- Drag and drop file uploads
- WYSIWYG editor
- Wikitext editor
- Granular access controls
- Real-time collaboration
- More features
Ease of Use
SlimWiki sets up MediaWiki with enhanced navigation and editing experience for easy business use without technical skills.
Scalability & Reliability
As a young startup, SlimWiki provides reliable managed MediaWiki hosting on Cloudflare infrastructure but is yet to prove extreme scaling.
Pricing
SlimWiki starts at $5 per month billed yearly with unlimited members and storage. A free 14-day trial is offered.
➡ Try SlimWiki Free for 14 Days
Pros
- Easy editing with optional WYSIWYG
- Great looking interface and navigation
- Affordable pricing
- No storage limits
Cons
- Young company, long-term reliability unknown
- Limited reporting
#5 Zoho Wiki
Hosted Wiki Software: Custom
Overview
Zoho Wiki is an enterprise-ready online wiki platform from business tools giant Zoho. It allows creating an organized, centrally accessible knowledge base for your teams.
Companies like HP, Nissan and Hyatt Hotels use Zoho Wiki for documentation, knowledge sharing and onboarding.
Key Features
- Group wikis into customizable workspaces
- Drag and drop editor
- Tables, formulas and macros
- File management
- User access control
- More features
Ease of Use
The editor offers WYSIWYG formatting options making it easy for non-technical folks to adopt. The workspace structure however can get confusing.
Scalability & Reliability
Being a Zoho product, wiki hosting scalability and reliability is enterprise-grade for global companies.
Pricing
Zoho Wiki starts at $3 per user/month billed annually including 100 GB storage per user. A 15-day free trial is offered.
➡ Start Your Zoho Wiki Free Trial
Pros
- Affordable pricing
- Tight Zoho apps integration
- Tables and forms
- Customizable workspaces
Cons
- Workspace structure takes getting used to
- No native mobile apps
#6 Google Sites
Hosted Wiki Software: Custom
Overview
Google Sites is the wiki and website builder tightly integrated with Google Workspace cloud productivity tools.
It allows quickly setting up an internal wiki or public websites without coding using simple WYSIWYG editing.
Key Features
- Tight Gmail, Drive, Calendar integration
- Easy drag-and-drop editor
- Website templates
- Embedding Google files/folders
- Access controls
- More features
Ease of Use
Google Sites offers easiest WYSIWYG editing tailored for non-technical business users with full Google Cloud integration.
Scalability & Reliability
There are no concerns around Google Sites uptime and reliability. However, customization depth is lower compared to other enterprise wiki tools.
Pricing
Google Sites is free for personal use with any Google account. Business pricing starts at $6 per user/month.
➡ Sign Up for Google Sites Free
Pros
- Extremely easy WYSIWYG editor
- Deep Google Workspace integration
- Great for small biz use cases
- Affordable pricing tiers
Cons
- Customization options limited
- No advanced wiki features
#7 Document360
Hosted Wiki Software: Custom
Overview
Document360 provides secure cloud hosting, maintenance and updates for their easy-to-use document management and wiki software.
It aims to centralize company documentation, knowledge, process information and project collateral in one organized platform.
Key Features
- Group access control
- Version control
- Power search
- Templates
- User activity analytics
- More features
Ease of Use
The editor balances simplicity and control for easy use. The category-driven structure however does take initial learning.
Scalability & Reliability
Document360 uses enterprise-grade AWS cloud infrastructure allowing excellent, reliable scaling.
Pricing
Pricing starts at $5 per user/month billed annually. Volume discounts available.
➡ Start Your Document360 Free Trial
Pros
- Straightforward permissions
- File versioning support
- Detailed user analytics
- Category folders
Cons
- Mobile apps need polishing
- Can get pricey for large teams
Who Should Use Document360
We recommend Document360 for SMBs looking to centralize company knowledge, documents and wikis without breaking the bank.
How to Pick the Right Wiki Software
With multiple wiki hosting platforms available, picking the ideal one for your needs boils down to these key considerations:
1. Team size – Hosted tools like Confluence scale better for larger teams with more controls. Simpler ones like Google Sites work for smaller teams.
2. Usage purpose – Factor whether wiki is for internal knowledge base, customer support, documentation or all.
3. Tech skills & learning curve – Assess how easy the editing experience needs to be for your users.
4. Integrations – If advanced integrations are needed with surrounding company stack.
5. Budget – Hosted wiki options range from $3 a month to enterprise pricing.
Once requirements are clear, I recommend signing up for 2-3 free trials of shortlisted platforms to evaluate hands-on. Checking ease of initial setup and publishing content/integrations will give the real picture.
6 Tips for Successfully Setting Up a Company Wiki
Here are some tips to ensure your team wiki is set up for success:
1. Keep initial structure simple – Avoid overwhelming folders and categories early on. Let navigation evolve organically.
2. Seed initial quality pages – Launch with 10-20 well-written “anchor” articles to demonstrate depth and quality.
3. Promote platform internally – Run learning sessions, email campaigns and internal ads to drive adoption.
4. Incentivize contributions – Consider tying wiki activity to quarterly OKRs or bonuses to motivate employees.
5. Appoint wiki gardeners – Designate power editors to organize content in logical hierarchy as it grows.
6. Integrate with workflows – Structure processes like sales playbooks and support manuals around wiki over time.
Starting with the right foundation and driving continuous participation is key to long-term wiki success.
Wrapping Up
I hope this guide gives you clarity in choosing the right hosted wiki solution for your business needs in 2024.
Centralizing company information and knowledge into an easily discoverable yet secure platform has clear productivity benefits.
If you have additional questions, post them below and I will be glad to help out!
