13 Points to Consider While Choosing eCommerce CMS [+ 6 CMS Platforms]

Future-Proof Your eCommerce Business Growth Through a Robust CMS

Dear friend,

As an expert advisor to thousands of online businesses over the past 15 years, I have witnessed ecommerce evolve from a novel concept to a vital lifeline empowering entrepreneurs across niches and geographies to thrive.

The year 2022 cemented ecommerce‘s indispensable role in commerce, with sales touching $5 trillion globally!

However, merely launching a website showcasing your products is NOT enough anymore. You need to build an intelligent foundation fueling constant business growth year after year.

This is where an eCommerce-Specialized CMS Becomes Your Secret Growth Accelerator!

A content management system built for the unique workflow and technology complexities of modern digital commerce unlocks game-changing capabilities not possible otherwise…

I have distilled the 13 essential factors needing your careful evaluation when choosing such a future-proof ecommerce CMS solution.

Getting these criteria right ASAP ensures your revenues scale 10X in the next 5 years. Let‘s examine each and uncover why they enable your thriving ecommerce empire:

The Ecommerce CMS Platform Market is Booming

Before getting to the main points, it‘s worth recognizing the sheer scale and impact of the global ecommerce CMS industry.

According to Fortune Business Insights, the sector is projected to grow from $15.16 billion in 2022 to over $34.74 billion by 2029 at a CAGR of 14.3%!

What‘s driving this phenomenal growth?

A Nintex report reveals a whopping 83% of organizations now consider their CMS capability absolutely critical for delivering positive customer experiences.

63% admit their outdated CMS grievously hampers marketing efforts. An alarming 68% have actually lost sales due to inefficient CMS platforms!

These shocking statistics explain the mass exodus underway from makeshift systems to cutting-edge solutions purposefully created for ecommerce greatness!

Choosing the Perfect Platform for YOUR Ecommerce Business

Your CMS choice determines whether your ecommerce venture will successfully outpace 98% of competitors…or fade into obscurity!

Yes, the stakes are sky-high.

While buying yet another software seems simple enough, the permutations involved require crystal clear perspective.

Let me guide you through the 13 essential factors needing thoughtful analysis when choosing your ecommerce CMS platform:

  1. Total Cost of Ownership
    Contrary to popular notion, smoothly managing an online store isn’t cheap. A capable ecommerce CMS minimizes unnecessary extra costs through:

➡️ Optimization: Intelligently scaling cloud infrastructure requirements

➡️ Automation: Streamlining manual workflows through smart integrations

➡️ Efficiency: Making the most of available capabilities and resources

Cost savings from an expertly engineered CMS ensure you reap profits sooner even after paying for the platform!

While comparing options, ignore the initial license or subscription fees alone. Analyze total cost of ownership based on:

✅ Server, storage and bandwidth requirements

✅ Internal/external developer needs

✅ Required 3rd party software budgets

✅ Expected business growth trajectory

Calculating costs through this lens prevents surprise expenses ruining your budget down the road!

  1. Integrations Ecosystem
    Even the mightiest CMS solution cannot satisfy every single business need out-of-the-box. An open architecture seamlessly incorporating specialized third-party tools via APIs solves this perfectly through virtually endless combinations.

According to Logicify research, 74% of IT leaders prioritize integration capabilities before buying business software.

While evaluating options, verify each platform has existing integration support for essential functionalities like:

✅ Payment Gateways (Stripe/PayPal)
✅ Shipping Rate Calculators
✅ Tax Computation Engines
✅ Marketing Automation Apps
✅ Affiliate Tracking Software
✅ Helpdesk/CRM Systems

Plus, the potential to easily link future apps meeting your unique needs.

This reassures you won’t outgrow your CMS platform anytime soon!

  1. Built-In SEO Strength
    SEO competence is non-negotiable for running a successfully discoverable online store in today‘s ultracompetitive era.

Your preferred CMS platform must go far beyond merely letting you tweak title tags and meta descriptions for products.

Sophisticated native capabilities cementing your visibility and authority are essential, for example:

➡️ XML Sitemaps and Structured Data for crawler indexing

➡️ Auto-generated product schema markup for rich snippets

➡️ Integrated blogging platform to boost organic keywords

➡️ Custom URL slug controls avoiding duplicate content penalties

➡️ Screaming fast page speeds through effective caching

➡️ Actionable SEO insights identifying improvement areas

According to the Harris Poll, 60% of customers find new sites through organic search. An SEO-optimized CMS delivers measurable wins.

  1. Mobile-First Mentality
    Mobile dominates the world. Stubbornly denying this reality is disastrous for online retail brands.

A whopping 70% of ecommerce traffic originates from smartphones, according to Salesforce research. An additional 11% comes from tablets!

Clearly, optimizing mobile user experiences should be integral to your CMS platform, not an afterthought. Prioritizing a mobile-first strategy means choosing solutions guaranteeing:

➡️ Fully responsive templates intelligently adapting to smaller screens

➡️ Lightning fast download speeds through compressed assets

➡️ One-tap checkout simplifying purchasing on the go

➡️ Simplified navigation and product filters

➡️ Cross-device experiences with past session continuity

With adequate mobile commerce stats to convince you on the opportunity, settle for nothing less. Pick a CMS facilitating mobile sales like a boss!

  1. Marketing Functionality
    Driving qualified traffic that converts involves judiciously leveraging email, social, SEO and multimedia content in perfect harmony.

Rather than forcing these vital marketing activities through disjointed applications, the ideal CMS converges everything under one roof.

Seeking platforms with built-in functionality encompassing:

✅ Email newsletter builder
✅ Social publishing and analytics
✅ Blog/video content creation
✅ Campaign and landing page wizard
✅ Lead capture/forms builder
✅ CRM and contact segmentation

Saves tons of hassle coordinating externally while streamlining your sales funnel.

Consider a CMS as a magic wand allowing your integrated digital marketing all through a single interface!

  1. Security above Everything
    With ecommerce fraud projected to exceed $20 billion annually by 2023, security cannot be a platitude thrown around loosely. Not when your customers trust you to safeguard sensitive data.

Your CMS choice must have robust measures guaranteeing resilient protection against miscreants by:

➡️ Mandating site-wide HTTPS encryption

➡️ Blocking all known intruder techniques

➡️ Constantly updated threat intelligence

➡️ Granular access permissions to data

➡️ Automated daily backups across geographies

➡️ Ongoing penetration testing

Further, to build credibility and reassure shoppers, display verifiable trust badges from McAfee, Norton and TrustArc confirming your airtight security.

With hacks making frequent headlines, broadcasting strength on this front is vital for long-term loyalty.

  1. Scales Seamlessly
    Ecommerce brands anticipating aggressive growth at 200-300% YoY require CMS platforms designed for seamless scalability.

Your technology stack must fluidly keep pace as you:

➡️ Expand globally across new regions

➡️ Add localized payment options

➡️ Handle sales surges during peak seasons

➡️ Incorporate more product lines/inventory

➡️ Set up multiple websites and stores

Testing credentials revealing a platform’s enterprise capabilities include:

✅ SUCCESS Handling over 1 million SKUs
✅ SUCCESS Processing tens of thousands of concurrent orders
✅ SUCCESS Catering to millions of monthly traffic

Betting on solutions already battle-tested by industry heavyweights reduces risk as you grow to their scale someday!

  1. Admin Flexibility
    Molding technology to evolving business needs rather than the other way round is essential. Seek CMS solutions renowned for easily bending to your will through:

➡️ Limitless layout options using pre-made templates and drag-and-drop builders

➡️ Custom views for targeted content scheduling

➡️ Workflows automation for internal/external teams

➡️ API integrations with other data sources

➡️ Multi-store control from a single dashboard

Sufficient long-term flexibility prevents outgrowing your CMS or requiring unwieldy custom-coded modifications down the road.

  1. Intuitive User Interface
    A sophisticated platform overloaded with enterprise-level capabilities can intimidate non-technical users struggling to harness its power.

Friendly graphic interfaces, floating tooltips, handy knowledge bases and contextually relevant help keep everybody confident and self-sufficient.

Review any shortlisted option checking whether:

➡️ Core tasks are easily discoverable with 2-3 clicks

➡️ Search anticipates typos or synonyms finding desired functions

➡️ UI responsively adapts across device sizes

➡️ Visually coherent design language aids intuition

➡️ Wizards guide complex workflows through prompting next steps

Simplifying technology interaction this way speeds proficiency across employee skill sets and roles.

According to Forrester research, investing in intuitive interfaces unlocks a 33% productivity jump from users!

  1. Future-Proof Foundations
    Buying an appealing CMS today failing tomorrow’s needs makes zero sense right?

Confirm long-term relevance by asking tough questions, for example:

❓ Flexibly adapts innovations in AI, blockchain, augmented reality etc?

❓ Constantly refined codebase overhauling performance optimization?

❓ Regular feature upgrades and security patches?

❓ Stable vendor with exemplary customer retention rate?

Checking whether a vendor’s vision matches your ambitions provides peace of mind during commitment.

  1. SaaS vs Self-Hosted
    Where the software physically resides and how it is accessed merits deliberation depending on needs and preferences:

✅ SaaS model — Pay to use vendor-hosted cloud software

✅ Self-hosted model — Internal infrastructure running licensed software

Evaluating options, realistically estimate your bandwidth for handling hosting duties before deciding. If managing servers or lacking developer resources, convenient SaaS solutions requiring no IT skills make sense despite somewhat lower control.

Blends combining the best of both models are emerging too!

  1. Live Expert Assistance
    Despite meticulous product documentation, situations occasionally demand tapping human intelligence for smart workarounds matching unique needs.

24/7 access to in-house specialists through diverse channels indicates reliable customer service accelerating onboarding and ongoing usage:

✅ Phone/Chat for instantaneous responses
✅ Email ticketing for detailed troubleshooting
✅ Forums to engage peer user communities
✅ Contextual help built into platform interface

Calculating available assistance bandwidth and SLAs across tiers prevents getting shortchanged as you scale.

  1. Delightful UX
    Buying CMS technology fulfilling operational requirements alone shortchanges users who interact daily. Investing a tad more into solutions considerate of user emotions through charm pays off tremendously in engagement and productivity.

For example, interfaces thoughtfully incorporating:

➡️ Soothing color schemes

➡️ Friendly microcopy driving actions

➡️ Gamification incentivizing progress

➡️ Pleasant animations aiding visual flow

➡️ Illustrations substituting dry text

Uplift ordinary productivity into delightful experiences!

Over to You Now, My Friend!

I hope carefully walking through each must-have facet in your ecommerce CMS platform selection framework clears all doubts.

By judiciously assessing available options using the criteria shared, great power awaits your fingertips!

Here’s wishing you monumental success with whatever path forward empowers your dreams!

Your Partner-In-Prosperity,
[Your Name]