Resetting your Snapchat password without access to your email or phone number can seem daunting, but there are still a few options available. With some patience and the right steps, you can regain access to your account.
Contact Snapchat Support
The best way to reset your Snapchat password without an email or phone number is to directly contact Snapchat support. Here‘s how:
- Go to Snapchat‘s support page on a web browser.
- Click on "Contact Us" and select "My account login" followed by "I forgot my password."
- Explain that you do not have access to the email or phone number on file.
- Verify your identity by providing your full name, username, and any other details about the account requested by the support team.
Snapchat‘s support team will then work with you to regain access to your account. This process can take 1-3 business days in many cases as they thoroughly verify your identity. Be patient, respond promptly to any follow-up questions, and check back regularly for a resolution.
Use Your Snapchat Username to Reset
If contacting Snapchat support does not resolve the issue quickly enough, you can try using your Snapchat username to reset your password instead.
- On the Snapchat login screen, tap "Forgot your password?"
- Enter your exact Snapchat username and tap submit.
- Snapchat will then prompt you to verify your identity through a secondary email address or phone number associated with your account.
- Follow the verification prompts to prove you are the account owner and reset your password.
If Snapchat does not have another email or phone number on file for your account, this method will unfortunately not work.
Create a New Account
As a last resort, you may need to create an entirely new Snapchat account and start fresh. To do this:
- Download the Snapchat app from the iOS App Store or Android Play Store
- Tap "Sign Up" to create a new account
- Enter your name, birthday, username, password, and a valid email address or phone number to verify your new account
- Once verified, customize your profile and begin adding new friends
While inconvenient, this will at least allow you to continue using Snapchat if you are permanently locked out of your old account. Be sure to keep the login details for your new account in a safe place.
Recovering a lost Snapchat account takes diligence, but it is possible. Use patience, carefully follow account recovery steps, and don‘t hesitate to reach out to Snapchat‘s support team. Over time, you should be able to restore access to your account so you don‘t lose your Snapchat memories and connections.