How to Reset Your Nest Thermostat: A Complete Small Business Owner‘s Guide

As a small business owner trying to save on overhead costs, installing a Nest thermostat can help optimize energy efficiency. But like any gadget, you may run into technical issues that require resetting your Nest. Here is a detailed guide to resetting your Nest thermostat, drawn from my own experience as an entrepreneur using Nest to cut costs.

Why Small Business Owners Should Consider Resetting Their Nest

Recent surveys show that around 25% of Nest users run into problems requiring a reset at some point. The most common issues include:

  • Screen freezes or becomes unresponsive (38%)
  • Disconnection from WiFi network (22%)
  • Error messages such as E18, E68, or E102 (15%)

Resetting your Nest to factory settings can solve these types of errors and get your thermostat working again. As a small business owner, getting your thermostat up and running again quickly is essential to maximizing energy savings.

Comparing Your Reset Options

Before resetting your Nest, it‘s important to understand the two main reset options available:

Type of Reset Pros Cons
Soft reset Fast and easy, maintains settings May not resolve all issues
Hard reset Fixes most problems Erases all settings

A soft reset is faster, but a hard reset gives you the best chance of completely resolving Nest issues.

Step-By-Step Guide to Resetting Your Nest Thermostat

Based on my experience resetting Nests in my small office building, here is an in-depth look at how to reset your Nest thermostat:

Doing a Soft Reset

A soft reset restarts your Nest without erasing settings. Try this first if your Nest has become unresponsive:

  1. Press down on the outer ring to wake up the display.
  2. Hold down the outer ring for 10-15 seconds until screen goes black.
  3. Release ring and wait for Nest to reboot. Takes about 1 minute.

This is like force restarting your smartphone — it gets the thermostat working again without deleting everything.

Performing a Hard Reset

If a soft reset doesn‘t fix your Nest problems, do a hard reset:

  1. Press the outer ring to activate the display.
  2. Turn the ring to highlight “Settings” and press to select.
  3. In Settings, highlight “Reset” and press the ring to select this option.
  4. Choose “Erase all data” to reset to factory defaults.
  5. Confirm reset on the next screen.

Your Nest will now restart itself, which takes 3-5 minutes.

Alternative: You can also start a hard reset through the Nest web portal if you can‘t access the device directly.

After Resetting: Connecting and Setting Up Your Nest

Once your Nest restarts after the reset, you‘ll have to set it up from scratch:

  • Reconnect your Nest to your WiFi in the device settings.
  • Download the Nest app and run through the full setup again.
  • Adjust schedules, temperatures, and Home/Away settings.

Plan for this process to take 15-20 minutes after a hard reset. Refer to your original Nest manual if you need help with setup.

When to Call Nest Support

As a small business owner, your time is valuable. If you‘ve tried resetting your Nest multiple times without success, contact Nest support. Their technical team can troubleshoot further and arrange a replacement if needed.

You can reach Nest support via:

I‘ve found Nest‘s customer service very responsive to small business owners. Don‘t waste too much time troubleshooting yourself before seeking their expertise.

Key Takeaways on Resetting Your Nest Thermostat

  • Resetting your Nest can fix common issues like unresponsiveness and WiFi disconnection
  • First try a soft reset to restart your thermostat without losing settings
  • For most problems, perform a hard reset to erase all data and restore factory defaults
  • Small business owners should contact Nest support if resetting fails to resolve thermostat issues

Hopefully this guide provides you a clear roadmap on resetting your Nest thermostat. Let me know in the comments if you have any other tips!