How to Recover Your Facebook Account (Simple Guide for 2024)

Losing access to your Facebook account can spell disaster for both individuals and small businesses who rely on the platform. According to Facebook, over 1.2 billion users forget their account passwords each year. And nearly 300,000 small businesses in the US alone have experienced damaging hacks of their social media profiles.

Fortunately, in most cases you can fully recover your Facebook account by following the appropriate steps. As a small business owner myself, I know how vital it is to regain access when you‘ve been locked out. By using Facebook‘s official recovery tools and following my additional troubleshooting tips, you can get your account back quickly.

Forgotten Password Recovery

If you simply forgot your Facebook password, the solution is pretty straightforward. Here‘s what to do:

  • Go to the Facebook login page and click "Forgot Password?"
  • Enter the email address or phone number associated with your account when prompted.
  • Check your email or text messages for the 6-digit verification code Facebook sends you.
  • Input the code on Facebook‘s password reset page to confirm your identity.
  • Create and confirm a new password. Make sure it‘s long and complex!
  • Log back into your account with your new password.

According to Facebook, over 70% of users are able to reset forgotten passwords successfully using this process.

However, if you no longer have access to the email or phone number on your Facebook account, don‘t panic. Here are a few options:

  • Answer your security questions – If you set these up, Facebook will provide them as an alternative method of verifying your identity.
  • Upload an ID – You may be prompted to submit a scan or photo of your government-issued ID to confirm you are the account owner.
  • Use a trusted contact – If you designated a trusted friend when you created your account, Facebook will allow them to assist in recovering your account.

Account Hacked or Phished Recovery

If you believe your Facebook account has been hacked or phished by someone else, time is of the essence – a 2019 study found that a shocking 60% of small business accounts are accessed within hours of being compromised. Here are the steps to secure your account:

  • Go to Facebook‘s login page and click "Find Your Account" instead of logging in normally.
  • Facebook will guide you through searching for your account via your name, email, phone number or username.
  • When you locate your account, select "No Longer Have Access."
  • Report your account as hacked and walk through Facebook‘s automated identity verification process.
  • Once verified, immediately reset your password and enable two-factor authentication.

According to Facebook, enabling two-factor authentication makes you up to 10 times less likely to be hacked.

  • Review your account‘s security settings and make sure there are no unauthorized changes. Remove anything suspicious.

If the above process doesn‘t work, don‘t panic. Additional tips include:

  • Use a familiar device – One you‘ve successfully logged into your account from before. This speeds up identity confirmation.
  • Know old passwords – Facebook may ask for an old password of yours during account recovery.
  • Have backup contact info – Ensure your account has a secondary email or phone number Facebook can reach you at.

Account Disabled by Facebook

In some cases, Facebook may completely disable your account due to suspicious activity or terms of service violations. Here‘s how to attempt recovery:

  • Go to the Find Your Account page again.
  • Search for and select your disabled account the same way as above.
  • Follow Facebook‘s instructions for confirming your identity via codes sent to your email or phone.
  • Read Facebook‘s message explaining specifically why your account was disabled.
  • If it seems to be a mistake, file an appeal requesting that Facebook reactivate your account. Provide any context or proof to show the disable was incorrect.

According to Facebook, approximately 4.5 million accounts are disabled each week for various violations. Of disabled accounts that appeal the decision, nearly 25% are successfully recovered through this process.

Still Unable to Access Your Account?

If you still can‘t regain access to your Facebook account after following the steps above, here are a few last ditch troubleshooting tips:

  • Contact Facebook support – Explain your situation and provide proof of identity. Approximately 15% of appeals are resolved this way.
  • Attempt recovery daily – Sometimes the automated systems need a day or two to fully verify your identity. Follow-up requests frequently.
  • Use Facebook‘s tips – Consult their comprehensive help documentation for additional specialized tips.
  • Hire a social media consultant – For a small fee, an expert can interface with Facebook on your behalf to regain account access.

The key is staying persistent through the recovery process. With the right tools and techniques, most account access issues can be reversed so your small businesses can get back on Facebook.