Losing access to your Facebook account can be stressful and disruptive, especially for entrepreneurs and small business owners who rely on the platform. With over 2.3 billion monthly active users, Facebook is central to reaching customers and managing your brand‘s online presence.
Fortunately, with the right approach, you can get back into your account quickly. This step-by-step guide covers everything you need to know to recover your Facebook account in 2023.
Key Facebook Account Recovery Stats
- According to a 2019 survey by Statista, 19% of Facebook users have been locked out of their account at some point due to forgetting login details.
- Facebook stated in 2020 that every day, over 650,000 accounts are reclaimed through the account recovery process.
- Around 10% of account recovery requests involve cases of suspected hacking or memorialized profiles, based on Facebook data.
Understanding Your Facebook Account Recovery Options
Facebook offers several account recovery options to fit different situations:
- Forgotten Login Details – Reset your password via email, mobile number or trusted contacts.
- Unrecognized Device – Confirm a new device through codes sent to your contacts.
- Trusted Contacts – Facebook contacts can verify your identity and help restore access.
- Special Login Code – Enter a unique code you previously saved in case you‘re locked out.
- Security Questions – Answer personal questions only you would know.
- Photo Verification – Recognize and tag yourself in photos posted to your profile.
Step 1: Visiting the Facebook Login Page
Go to Facebook.com and click on the Forgotten account? link below the password field.
This will redirect you to the account recovery flow.
Step 2: Entering Your Email or Phone Number
Next, enter the email address or mobile number associated with your Facebook account. Click Search.
Facebook will send a 6-digit code to your email or phone to confirm it‘s really you trying to access the account.
Step 3: Submitting Your Code
Once you receive the 6 digit login code from Facebook, enter it on the confirmation page.
Submitting the correct code proves to Facebook that you own the email/phone account associated with your profile.
Step 4: Creating a New Password
After entering your code correctly, Facebook will prompt you to create a new password for logging back into your account.
Be sure to create a strong, unique password that you don‘t use on any other sites.
Step 5: Following Additional Verification Steps
In some cases, Facebook will require additional verification to confirm your identity, such as:
- Recognizing faces in photos posted to your profile
- Providing documentation to prove account ownership
- Entering a special login code you previously saved
Follow any additional prompts and provide accurate responses to these security checks. It may add some time to the process, but passing the verification is key to regaining access to your account.
Step 6: Reporting a Hacked Account
If you believe your account was hacked, report it to Facebook immediately by:
- Clicking Get Help on the login page.
- Selecting Report hacked account.
- Completing the on-screen instructions carefully and providing as many details as possible about the hack.
Facebook reviews hacked accounts very seriously, but the process typically takes 24-48 hours. Provide any information you have to facilitate restoring your access.
Securing Your Facebook Account After Recovery
Once you regain access to your Facebook account, take measures to further secure it:
- Enable Two-Factor Authentication. Add an extra layer of protection via text codes or authenticator apps.
- Change Your Password. Update your password to something completely new that only you know.
- Remove Unknown Sessions. Log out of active sessions on devices you don‘t recognize.
- Review Activity Log. Check actions taken while you were locked out for suspicious behavior.
- Limit App Permissions. Revoke access to third-party apps you don‘t actively use.
Taking these proactive security steps reduces the chances of getting locked out of Facebook again in the future.
Losing access to your Facebook account can happen to anyone, but you can get back in with the right recovery steps:
- Use Facebook‘s password reset option by submitting your email address or phone number.
- Pass all email/text verification steps and security checks to prove your identity.
- Create a new strong password and enable two-factor authentication for better security.
- Report any potential hacking attempts and review your account activity for unauthorized access.
With patience and by providing Facebook with the details needed to confirm you are the account owner, you can recover your profile and reconnect with friends in no time.