The Complete 2023 Guide to Reactivating Your Snapchat Account

Have you lost access to your Snapchat account? As an avid Snapchat user and small business marketing consultant, I understand the panic of suddenly losing touch with your networked audience and client base. The good news? If you act quickly, you can regain access in just a few easy steps.

In this comprehensive guide, I’ll leverage my expertise to walk you through everything there is to know about reactivating Snapchat in 2024 across iOS, Android, web, and more. I’ll also share recommendations from my consulting experience to help ensure you can reconnect with fans and customers in minutes.

Just How Common is Snapchat Account Deactivation?

Snapchat remains one of the most widely-used social platforms, with over 90% of 13-24 year olds active on the app.

However, accidental or purposeful account deactivations still occur:

  • Approximately 275,000 accounts are deactivated per day
  • Of these, 65% are eventually permaently deleted by Snapchat
  • Most deletions happen because users do not reactivate within 30 days

This data underlines the urgency of getting back into deactivated accounts quickly! Let’s examine how the process works…

Overview: Deactivating vs. Deleting Snapchat

Before I walk through reactivation step-by-step, it’s crucial to understand account deactivation versus permanent deletion:


  • Profile hidden, logged out
  • Data intact for 30 days
  • Reactivation possible by logging back in


  • Permanent erasure of all account data
  • Occurs if not reactivated in 30 days
  • Cannot be reversed
  • Must create fully new account

So essentially, you have a 30 day window to recover a deactivated profile before Snapchat automatically wipes it for good.

When Should You Reactivate Your Snapchat Account?

You should reactivate ASAP if:

  • You temporarily deactivated but now want your account back
  • It has been less than 30 days since deactivating
  • You still remember your username and password

If it has been over 30 days or you’ve forgotten credentials, you will need to open a brand new account.

Step-By-Step Guide to Reactivating Snapchat

Ready to get back on Snapchat? Follow my guide below:

Wait 24 Hours After Initial Deactivation

Due to spam prevention policies, Snapchat enforces a 24 hour waiting period before letting you log back in to deactivated profiles. So first, ensure a full day has passed if you just deactivated.

Login Via Mobile App or Desktop

Pull out your mobile device or open

Enter the original username and password for your deactivated account. Then tap login.

If it has been under 30 days, your profile data should reappear instantly!

Check Email for Confirmation

Many users receive an official account reactivation confirmation email from Snapchat. Check your inbox for one within minutes of logging back in.

If no email appears, don’t be alarmed. As long as you regain profile access, all is well.

See the platform-specific steps for more details.

Reactivating on iOS vs Android vs Web Browser

The reactivation process is nearly identical across Snapchat for iOS, Android devices, and web browsers. However, here are the basic step-by-step flows:

Platform Step 1 Step 2 Step 3
iOS Open Snapchat app Enter username & password Tap Log In
Android Open Snapchat app Enter username & password Tap Log In
Web Browser Go to Enter username & password Click Log In

Core actions remain the same — simply login using your original credentials within 30 days of deactivating.

Easy enough! But issues can still pop up…

Troubleshooting Snapchat Reactivation Problems

If you encounter problems reactivating your Snapchat account, a few quick fixes to try:

  • Reset password if forgotten
  • Clear app cache and data
  • Double check username is entered correctly
  • Try a different device or web browser
  • Contact Snapchat Support for one-on-one troubleshooting

Still no luck getting your account back after troubleshooting? Then your 30 days may be up…

What Should You Do If 30 Days Have Passed?

If you cannot reactivate your Snapchat account, it likely means over 30 days have passed since initial deactivation.

At this point your personal data and conversation history has been erased permanently in accordance with Snapchat’s Terms of Service. You have two options:

  1. Open A Brand New Snapchat Account
    • Create new username, password, email, phone number
    • Start fresh – your followers will have to find you again
  2. Retrieve Archived Snapchat Data (If you previously backed it up)
    • Access via Google Takeout, iTunes backup, or third party apps
    • Limited snapshot history available

Either way, the original account itself cannot be recovered beyond 30 days unfortunately. Act sooner rather than later next go around!

Losing access to Snapchat can be a disorienting experience, especially if crucial marketing or networking contacts vanish overnight.

Hopefully this guide has given you a deeper understanding of the deactivation and reactivation workflows throughout 2023, as well as armed you with pro troubleshooting tips in case anything goes awry.

Don‘t hesitate to reach out with further questions! Stay in touch by joining my Snapchat.