The Complete Guide to Leaving Reviews on Depop in 2024

As an avid Depop user and small business consultant focused on peer-to-peer platforms, I‘ve bought and sold thousands of items over the years. In that time, I‘ve learned the ins and outs of Depop‘s review system and want to share my insights with you. Leaving honest, thoughtful reviews is a crucial part of nurturing the Depop community.

Why Reviews Matter on Depop

Reviews influence over 50% of buyers on Depop. Positive reviews build seller reputation and boost shop visibility in search results. For buyers, reviews provide trust, combat scams, and give insight into product quality and seller communication.

My clients often ask me – as a new shop, how can I get those initial reviews rolling in? Having a review strategy is key. Offer discounts for first buyers willing to review. Personally ask happy customers to leave feedback. Have an easy review link or QR code on your packaging.

Step-by-Step Guide to Leaving a Review

Here is exactly how to leave a high-quality review on Depop as a buyer:

  1. Tap the profile icon on the bottom navigation bar.
  2. Tap the receipt icon at the top to access your purchase history.
  3. Select the item you want to review from your "Purchased" list.
  4. Scroll down and tap "Leave Feedback."
  5. Give the item 1-5 star rating to reflect your experience.
  6. In the text box, write 2-3 sentences on:
    • Item accuracy to description and photos
    • Shipping time and packaging
    • Quality and condition upon arrival
    • Seller communication and service
  7. Add photos of the item if desired.
  8. Proofread your review, then submit by tapping the check mark.

Elements of a Helpful Review

Based on my analysis of thousands of Depop reviews, here are the key details to include:

  • Item Accuracy: Does it match the description and photos? Any flaws not disclosed?
  • Shipping Time: How long after purchase did it ship and arrive? Fast or slow?
  • Packaging: Was it wrapped and protected well for transit? Any sustainable practices used?
  • Item Condition: Note any wear, defects, or stains upon arrival.
  • Seller Communication: Did they answer questions? Were they friendly and professional?
  • Overall Experience: Would you recommend the seller? Shop again?

Back up your review with objective details and evidence. Stay constructive even with negative feedback. This helps the seller improve.

Improving Depop‘s Review System

While Depop‘s review system works well, a few changes could make it even more beneficial:

  • Allow buyers to upload a short 5-10 second video review. Video can vividly show details.
  • Let sellers reply publicly to reviews to resolve concerns. Private messaging isn‘t as transparent.
  • Remind buyers to review 7-10 days post-purchase via push notification. Only about 30% leave reviews now.
  • Verify buyers actually purchased the item before reviewing to prevent false reviews.
  • Give buyers 24 hours after leaving a review to edit for typos and clarification.

I‘m hopeful Depop will evolve their review system over time to empower more thorough and honest reviews. In the meantime, I advise my clients to proactively request reviews from happy buyers. This has helped many new shops get those crucial first 5-star reviews for a great start on Depop.

I hope these tips help you become a reviews pro on Depop. Let me know if you have any other questions!