How to Check In on Facebook in 2023: Desktop & Mobile Guide for Businesses

Checking in on Facebook allows users to share their location and experiences at specific places with their friends and followers. For businesses, check-ins present opportunities to drive brand awareness, offer promotions, and engage customers.

In this extensive guide, entrepreneurs will learn how to expertly use Facebook check-ins to market their business on both desktop and mobile in 2023.

Key Facebook Check-In Stats for Businesses

  • Over 1 billion check-ins have been shared on Facebook since the launch of the feature in 2010.
  • 81% of Facebook users say they have checked in to share their location or experience.
  • There was a 12% increase in people checking in on Facebook from Q4 2021 to Q1 2022.
  • Check-ins result in a 5-10% increase in engagement compared to regular status updates.
  • Businesses see higher engagement when they post check-ins rather than just text updates.

How Do Facebook Check-Ins Work?

A Facebook check-in allows a user to share their physical location at a business, venue, restaurant or other public place. Checking in creates a post that appears in the user‘s friends‘ News Feeds saying they are at a specific place.

Friends can then view the check-in location, leave comments, see tagged friends and any additional status details the user shares. Businesses can post check-ins that followers can see and engage with.

Users must enable location services on their device to access the check-in feature. Facebook accesses this data to provide nearby place suggestions when a user goes to check in.

Facebook check-in flow chart

Benefits of Check-Ins for Businesses

Checking in offers many advantages for brands and businesses trying to connect with customers:

  • Increased visibility – Check-ins share your business location with a wide audience.
  • Social proof – Visitors and check-ins show your place is popular.
  • Customer insights – Provides data on customer demographics and habits.
  • Special promotions – Offer deals and incentives for customers who check in.
  • Engagement – Customers can tag friends and leave comments on your check-ins.

How to Check In to a Business Page on Facebook

Here is the step-by-step process for businesses to check in on their Facebook Page:

  1. Open the Facebook Pages Manager app on your mobile device or navigate to your Page on desktop.
  2. Click on Create Post.
  3. Select Check in below your update box.
  4. Search for your business location or browse nearby places.
  5. Tap your business name to check in.
  6. Add any details like photos, videos or special promotions.
  7. Click Share Now to post your check-in.

Your Page check-in will now be visible on your Page and in your followers‘ News Feeds.

Facebook business page check-in example

Tips for Businesses Checking In on Facebook

Here are some top tips for businesses to create engaging check-in posts:

  • Tag employees – Let customers know who they can connect with at your location.
  • Showcase products – Include photos of your offerings to entice visits.
  • Offer discounts – Provide special coupon codes or perks for checking in.
  • Ask questions – Spark discussion with poll questions.
  • Highlight events – Share special happenings like trivia night.
  • Use stickers – Stickers and emojis make posts more eye-catching.

Check-In Privacy Concerns

While check-ins can provide value for businesses, some users may have privacy concerns about sharing their location publicly.

Here are some best practices businesses should follow:

  • Only check in consenting customers who want to share their location.
  • Allow users to opt out of public check-in posts.
  • Set up employee training for respectfully handling check-in requests.
  • Provide privacy policy details on how check-in data will be used.
  • Offer alternative ways for customers to engage without checking in.

Real Business Check-In Campaign Examples

Here are some examples of successful check-in campaigns run by real businesses:

Retail Store Check-In Discount

A small retail store offered 10% off for customers who checked in on Facebook. They saw a 28% increase in check-ins and sales during the promotion.

Restaurant Check-In Contests

A local restaurant ran a weekly contest for a $50 gift card for the most creative check-in. Entrants had to check in and share a photo. Check-ins increased 19%.

Gym Check-In Leaderboards

A gym chain created leaderboards displaying members with the most check-ins over a month. It drove 34% more check-ins and grew their member community.

Hotel Welcome Check-Ins

A boutique hotel checks in guests upon arrival thanking them by name for choosing their location, making patrons feel valued.

Key Takeaways

  • Check-ins allow businesses to increase brand visibility, offer exclusive promotions and view customer insights.
  • Enable location services and download the Facebook Pages Manager app to get started with check-ins.
  • Customize check-ins using tags, photos/videos, stickers and special discounts.
  • Be mindful of check-in privacy concerns by following best practices.
  • Get creative with check-in contests and campaigns to drive engagement.

Checking in presents a major opportunity for businesses to connect with customers. Following this guide, entrepreneurs can start leveraging Facebook check-ins to effectively market their brand in 2023 and beyond.