As an ecommerce entrepreneur who relies on eBay for a significant portion of my business‘s revenue stream, keeping my eBay account secure is crucially important. A compromised account could mean losing control of listings, disputed transactions, negative feedback, and even identity theft. Unfortunately, statistics show that hundreds of eBay accounts are compromised each day. One of the best ways to protect your eBay account is to frequently change your password. Here is my in-depth guide to securely changing your eBay password.
Why You Should Regularly Change Your eBay Password
There are a few key reasons why changing your eBay password regularly is essential:
- It protects against password compromises. According to Norton, 81% of hacking related breaches are due to compromised passwords. Changing your password makes a compromised password useless.
- It prevents unauthorized access. If someone gets ahold of your current eBay password, they can access your account. A new password locks them out.
- It helps defend against phishing. Phishing scams try to trick users into revealing passwords. Regular password changes make phished passwords ineffective.
- It‘s an eBay security best practice. eBay recommends users change their passwords every 90 days for optimal security.
- It secures new device usage. If accessing eBay from a new mobile device, changing your password prevents any potential account access from lost or stolen devices.
The Risks of a Compromised eBay Account
A compromised eBay account exposes you to significant risks, such as:
- Loss of control over account settings, listings, and bidding access
- Financial loss from unauthorized transactions and bidding
- Negative feedback that damages your seller reputation
- Identity theft using your personal and payment information
A Norton survey found that nearly 1 in 5 people have experienced identity theft due to a compromised password.
How Often Should You Change Your eBay Password?
eBay recommends proactively changing your password every 90 days. However, if you suspect any unauthorized access, change it immediately.
Step-by-Step Guide to Changing Your eBay Password
- Log into your eBay account by going to www.ebay.com and clicking "Sign in" in the top right. Enter your username and current password when prompted.
- After signing in, click on your username in the top right and select Account settings from the dropdown menu.
- In the left sidebar, click Login, password & security.
- Under the Password section, click the blue Change password button.
- On the Change password page, enter your current eBay password in the first field.
- In the next two fields, enter your new password and retype it to confirm.
- Click the Save changes button to update your password.
That‘s all there is to it! eBay will now log you in with your new password.
Choosing a Strong eBay Password
When creating your new eBay password, make sure it‘s as secure as possible:
- Use 12+ characters – The longer the password, the tougher it is to crack.
- Add uppercase, lowercase, numbers, and symbols – This complexity makes passwords much harder to guess.
- Avoid personal information – Don‘t use your name, birthday, address, etc.
- Don‘t reuse passwords – Use a unique password for every account. According to Dashlane, 63% of people reuse passwords across accounts.
- Use a password manager – Tools like LastPass generate and store strong, random passwords for every site.
Enabling Two-Factor Authentication
For optimal eBay account security, make sure to enable two-factor authentication in addition to a strong password:
- In Login, password & security settings, click Two-step verification.
- Follow the prompts to enable two-factor and add your mobile number.
- eBay will send a 6-digit verification code to your phone whenever you log in.
Two-factor authentication adds an extra layer of protection beyond a password by requiring you to verify your identity via mobile when logging in.
What To Do If You Forget Your eBay Password
If you ever forget your newly changed eBay password, resetting it is quick and easy:
- On the eBay login page, click the Forgot password? link.
- Enter your eBay username or the email address on your account and click continue.
- eBay will email you a password reset link – just click it and follow the steps to create a new password.
You can also contact eBay customer support to reset your forgotten password.
As an eBay seller, keeping your account secure is crucial for avoiding issues like loss of listings, disputed transactions, negative feedback, and even identity theft. Here are the key tips to remember:
- Change your eBay password every 90 days at minimum for optimal security.
- Always create a long, complex password that uses 12+ random characters.
- Enable two-factor authentication for an extra layer of login protection.
- Reset forgotten passwords easily via the eBay password recovery email.
- Monitor your eBay account activity closely for any unauthorized access.
By regularly changing your eBay password and making it as strong as possible, you can help maximize your account security and prevent compromises.