The Ultimate Guide to Using Your PetSmart Employee Discount Online and In-Store

As one of the largest pet retailers in the US, PetSmart offers a generous employee discount program to attract and retain talented associates who share a passion for pets. If you‘re a PetSmart team member, it‘s important to fully understand your employee discount so you can maximize the savings and benefits available to you. In this comprehensive guide, we‘ll cover everything you need to know about using your PetSmart employee discount online and in-store.

What Does the PetSmart Employee Discount Include?

All PetSmart and Banfield associates are eligible for a 15% discount on merchandise, live animals, grooming, training, PetsHotel stays, and Doggie Day Camp services. This discount is valid both in-store and online at petsmart.com. There are a few brand exclusions, but the discount applies to the vast majority of products and services.

In addition to the standard 15% discount, PetSmart offers employees an impressive 50% off all of its owned and exclusive brands. This includes popular brands like Authority and Simply Nourish pet food, Top Paw accessories and toys, Dentley‘s dog treats, Grreat Choice products, Exquisicat cat litter, and more. Taking advantage of half off these high-quality exclusive brands can lead to substantial savings.

"As a pet parent, the 50% off owned brand discount has made a huge difference in my budget," shares Sarah, a PetSmart associate of three years. "I always stock up on Simply Nourish and Authority food during promotion periods to combine the discount with sale prices for even better deals. It really shows how much PetSmart values its employees."

How to Use Your PetSmart Employee Discount In-Store

To apply your employee discount to in-store purchases, simply provide your unique eight-digit employee ID number (EPIN) at checkout. You‘ll also need to show a valid photo ID to confirm your PetSmart employment. Make sure the name on your ID matches what‘s in the PetSmart system.

Keep in mind that you must be present to use your employee discount, as it‘s non-transferable. You‘re allowed to purchase items for friends and family as gifts, but you can‘t send someone else to buy products with your discount. The merchandise credit and employee rewards programs have been discontinued, but you can still earn PetSmart Treats loyalty points on your purchases.

It‘s important to note that PetSmart employees are not allowed to ring up or process their own transactions or discounts. To avoid any misuse of the discount, ask another associate or manager to complete your purchase. Improper employee discount use can result in disciplinary action or even termination.

Accessing Your PetSmart Employee Discount Online

Want to shop online with your employee discount? PetSmart makes it easy once you create your employee account. Contact PetSmart customer service at 1-888-839-9638 with your EPIN ready to set up your personalized account for petsmart.com employee purchases.

Once your online account is created, simply log in and start shopping! Your 15% discount and 50% off owned brand discount will automatically apply at checkout when you‘re signed into your employee account. No offer codes needed! You‘ll see the discounted prices displayed in your cart before completing your purchase.

"I love the convenience of using my employee discount when shopping petsmart.com," says Mike, an associate in California. "I can easily reorder my dog‘s prescription food, flea & tick treatments, and other essentials with my discount and have it all delivered right to my doorstep. It‘s a huge time saver."

Additional PetSmart Associate Benefits & Perks

In addition to the generous merchandise and service discounts, PetSmart offers employees several valuable perks to keep their own pets happy and healthy. These include:

  • Free enrollment in Banfield‘s Optimum Wellness Plans: You‘ll receive free enrollment (a $49.95 value) for up to three pets in one of Banfield Pet Hospital‘s Optimum Wellness Plans. These packages include unlimited vet visits, routinely recommended vaccines, diagnostic testing, and more to keep your dog or cat in tip-top shape.

  • Complimentary Doggie Day Camp session: Treat your pup to one free day of play with other dogs at PetSmart‘s Doggie Day Camp. They‘ll enjoy safe socialization in a supervised setting.

  • Free Introductory Pet Training Class: Enroll one dog in a complimentary 6-week Puppy or Beginner training course to master basic skills and manners. The class must be taken on your own time with manager approval.

  • 35% off Grooming Salon Tool Kit: Stock up and save on the supplies needed to keep your pets looking their best at home between salon appointments.

  • Exclusive employee contests and giveaways: Enter associate-only contests and sweepstakes for chances to win great prizes like free pet food for a year, gift cards, PetSmart services, and more. Past giveaways have even included all-expenses paid vacations!

"The free Banfield wellness plan has given me such peace of mind with my two cats," shares Lindsey, a PetSmart associate. "It‘s so convenient having the vet right there in the store, and I never have to worry about the cost of their basic care. I also love the exclusive contests – I once won a year‘s supply of Authority cat food and litter which was amazing!"

PetSmart Employee Discount FAQs

Let‘s cover some common questions about the PetSmart employee discount:

Q: Are there any restrictions on using my employee discount?
A: The main restrictions are that the discount is for current PetSmart employees only and you must be present at the time of purchase. You‘re not allowed to resell any merchandise bought with your discount. Be sure to review the full employee discount policy for all the details.

Q: Can I combine my employee discount with other promotions and deals?
A: Yes, in most cases you can use your employee discount on top of sale prices and promotions to maximize your savings, both in-store and online. However, it doesn‘t apply to donations, gift cards, or services already on promotion like discounted grooming packages.

Q: Is the PetSmart employee discount only for full-time associates?
A: No, all active PetSmart associates (part-time, full-time, and seasonal) are eligible for the 15% discount and additional owned brand savings, regardless of how many hours you work per week.

Q: Does PetSmart ever extend the employee discount to friends and family?
A: Yes, a few times a year (usually around holidays), PetSmart will offer special Friends & Family discount periods where you can share a one-time 20% off coupon with loved ones. Keep an eye out for these limited-time promotions!

Get the Most Out of Your PetSmart Employee Discount

As you can see, the PetSmart employee discount program offers generous savings and perks to help you care for your pets for less. To really maximize the benefits, try these smart shopping tips:

  1. Stock up during special employee-only promotions and Friends & Family events for bonus savings.

  2. Combine your 15% discount with sale prices and promotions whenever possible, especially on big ticket items like furniture and habitats.

  3. Take full advantage of the 50% off owned brand discount, as these are already great value products at regular price.

  4. Utilize the free wellness plan, grooming/training offers, and exclusive contests to save on pet care services.

  5. Check the employee discount page on PetSmart‘s benefits website often for the latest offers, updates, and FAQs.

By understanding all the ins and outs of your employee discount, you‘ll be able to keep your pet family happy and healthy without breaking the bank. It‘s a fantastic perk of working for a company that truly values its associates and their pets!