As the U.S. population ages and more people remain in the workforce past traditional retirement age, many seniors are seeking out job opportunities in their golden years. Some need the income to make ends meet, while others simply want to stay active and engaged. With nearly 5,000 stores nationwide employing 1.6 million associates, Walmart is a major employer that many older job seekers consider. But does this retail giant actually hire senior citizens?
The short answer is yes, Walmart does hire seniors. In fact, workers aged 55 and older make up a significant portion of the company‘s workforce. According to data from the Bureau of Labor Statistics, more than 20% of Walmart associates are 55+, compared to around 23% across all industries.
"We believe all of our associates have unique experiences, talents and strengths that enrich our culture and strengthen Walmart. We are focused on providing an inclusive and engaging work environment for associates of all ages," said Michelle Fugate, Walmart‘s Director of Global Culture, Diversity, Equity & Inclusion in a statement.
The Value of Older Workers
So why does Walmart make an effort to hire seniors? Older associates bring a host of valuable skills and traits to the table. Research has consistently shown that workers over 50 offer many advantages, including:
- Strong work ethic and loyalty
- Reliability and punctuality
- Superior communication skills
- Emotional intelligence and empathy
- Ability to serve as mentors
- Varied life and career experience to draw upon
- Connection with older customer demographics
A multi-generational workforce also provides diversity of thought and helps companies better reflect the population at large. According to Census data, the 65+ age group is the fastest-growing demographic in the nation. By 2030, one in five residents will be of retirement age. Smart companies like Walmart recognize that hiring seniors is essential to serve aging consumers, who make up a significant share of retail spending.
"Seniors are a critical segment for Walmart, with over half of our shoppers aged 50 and up. Having knowledgeable, relatable associates in this age group elevates the customer experience for these shoppers," said Ron Hernandez, a Walmart store manager in Los Angeles.
Age-Friendly Practices and Policies
Walmart has taken several steps to foster an age-inclusive workplace. In 2019, the company signed the AARP Employer Pledge, affirming its commitment to equal opportunity for employees of all ages and helping people 50+ work and thrive.
The retailer also has strict policies prohibiting discrimination based on age (or any other protected characteristic) in hiring, compensation, promotions, termination, and other employment practices. The federal Age Discrimination in Employment Act (ADEA) legally prohibits bias against workers and job applicants 40 and older.
To further support mature associates, Walmart has partnered with organizations like AARP to connect with older job seekers and provide resources. For example, the company participated in AARP‘s Virtual Career Fair, reaching thousands of attendees.
Walmart has also made strides to offer scheduling options that may appeal to seniors. Flexible and part-time roles are available for associates who want to work on a limited basis. Recently, the company expanded its Live Better U education program to include a $1 a day college degree program for all associates, including those 50+.
"I appreciate the flexibility Walmart provides. I work 20-30 hours a week, which gives me plenty of time to enjoy my hobbies and grandkids. The $1 a day degree program has also allowed me to keep learning and growing in my 60s," said Linda, an eight-year associate in the lawn and garden department.
Top Job Opportunities for Seniors
Walmart offers a variety of entry-level positions that can be a good fit for older adults, such as:
Greeter / Customer Host
The friendly faces that welcome shoppers at the door, greeters provide directions and assistance, check receipts, and help with returns. Avg. pay: $11/hr
Cashier
Handle transactions, bag purchases, and provide customer service. May also work at customer service desk, money center, etc. Avg. pay: $11.50/hr
Sales Associate
Help customers locate items, answer questions, and keep shelves stocked and tidy in various departments. Avg. pay: $11-15/hr
Stocker
Unpack shipments, stock merchandise, clean and organize store. Can be overnight or daytime. Avg. pay: $12-13/hr
While some of these jobs are more physically demanding than others, they don‘t necessarily require heavy lifting or extensive prior experience. Walmart provides on-the-job training for most entry-level roles. Basic qualifications include good communication skills, a positive attitude, and ability to work as part of a team.
Seniors with specialized knowledge or experience may also find higher-paying roles at Walmart in areas like management, human resources, asset protection, pharmacy, and more. Tenured associates can take advantage of growth opportunities and Walmart‘s promote-from-within philosophy.
"I started as a part-time cashier in my 50s and worked my way up to customer service manager," said 72-year-old Walmart associate Grace. "Walmart gave me a chance to learn and advance. Now I get to train and mentor newer associates, which is incredibly rewarding."
Overcoming Challenges
Of course, retail work isn‘t without its challenges for older associates. Long hours on your feet, lifting merchandise, navigating new technology, and keeping up with the fast pace can be tough.
However, many seniors find strategies to adapt and thrive in these roles. "Comfortable shoes are a must," said Bert, 75, who works in the produce section. "I also asked for a stool to sit on when I need a rest. Don‘t hesitate to advocate for accommodations if you need them."
Older workers may face an initial learning curve when it comes to retail tech tools, like handheld devices for checking inventory or processing orders. Walmart provides training and allows ample time to master new skills. And many seniors actually enjoy the opportunity to keep their minds sharp. "Learning the new register system was intimidating at first, but I surprised myself by catching on quickly. It feels good to gain new skills, even in my 70s," cashier Dolores shared.
Advice for Job Seekers
If you‘re a senior interested in working at Walmart, what‘s the best way to go about landing a job? Start by visiting the Walmart careers website to browse open positions in your area and apply online.
Be sure to highlight any retail or customer service experience on your application, even if it was years ago. Emphasize your reliability, people skills, and eagerness to learn. If possible, try to be flexible about the shifts you‘re available to work, as many retail jobs include weekend and evening hours.
In the interview, convey your enthusiasm and share what appeals to you about the role. Ask questions about the training and advancement opportunities available. Don‘t forget to prepare a few examples of how you‘ve handled challenging work situations or delighted customers in the past.
Still feeling uncertain? Take advantage of Walmart‘s many job fairs and hiring events, which offer the opportunity to meet with managers and hiring staff in person. You can also tap resources from AARP and local senior job placement agencies for additional guidance.
A Growing Trend
Walmart is far from alone in recognizing the value of older workers. Other major retailers like Home Depot, Costco, Walgreens, Lowe‘s, and Target are also known for hiring seniors. Some retailers have created positions that specifically recruit older adults, such as CVS‘s "snowbird" program for seasonal workers and Home Depot‘s monthly mixers aimed at 50+ candidates.
As the workforce as a whole ages and talent remains scarce in this tight job market, expect to see even more employers courting older applicants in the years to come. Savvy companies will invest in multi-generational teams, flex work arrangements, and training and advancement opportunities for workers of all ages.
"Seniors are a goldmine of untapped talent," said Dr. Sheila Callaham, a workforce aging expert and author. "Smart companies like Walmart recognize that and are leading the way in recruiting and supporting older associates. It‘s a win-win for workers, employers, and the economy."
The takeaway? Don‘t let age deter you from seeking employment, whether at Walmart or elsewhere. With the right attitude, abilities, and preparation, landing a rewarding job in your senior years is entirely possible. You bring unique value and experience that companies are wise to embrace.
