As someone who has spent over a decade in web scraping and data extraction, I’ve seen firsthand how robotic process automation can benefit organizations across sectors. With RPA adoption growing and UiPath being a top choice, let’s explore 5 compelling case studies showing UiPath‘s impact.
My goal is to provide you with tangible examples and data-driven insights on real RPA implementations that can inform your own automation journey.
Automating Traffic Fine Processes for Lithuanian Police
The Lithuanian National Police leveraged UiPath to modernize their outdated paper-based traffic fine processing. Let‘s break down the key facts.
The Company
The Lithuanian National Police issues 1.6 million traffic fines per year to citizens violating rules like speeding, illegal parking, and more.
The Challenge
Issuing a single traffic fine involved extensive manual paperwork:
- Officers gathered relevant documents, printed them, stuffed envelopes.
- They wrote down recipients‘ addresses and handed them to couriers.
- The courier delivered them to the postal service for mailing.
This inefficient process meant officers spent the majority of their time on administrative tasks instead of police work.
The Automation Solution
UiPath was implemented to instantly complete the following:
- Initiate case by collecting infraction data from traffic cameras and databases
- Send documents to the Lithuanian Post API for EU citizens
- Forward to officials for Lithuanian citizens before emailing
- Extract and attach additional uploaded documents
- Evaluate if any exceptions require human review
The Business Impact
Metric | Before RPA | After RPA | Improvement |
---|---|---|---|
Time per fine | 10 min | 2 min | 5x faster |
Fines processed by bots in 2024 | 0 | 50,000+ | 100% increase |
Fines processed by officers | 1.6 million | <5,000 | 99.7% decrease |
With UiPath automating high-volume repetitive tasks, officers could focus on value-add activities requiring human judgment and experience.
Streamlining Back-Office Processes at an Energy Company
Turkey‘s largest energy provider automated invoice processing, vendor management, and other critical back-office functions with UiPath.
The Company
SOCAR Turkey has 5,000+ employees and $19.5B in operations across petrochemical production, refining, and natural gas distribution.
The Challenge
SOCAR relied on manual processes across departments:
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Export: 3 employees handled order management – a 500 hour annual workload
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Compliance: Employees checked 25-30 vendors daily, manually reviewing each
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Finance: 600 invoices processed manually each day – mundane and error-prone
The Automation Solution
UiPath bots were scheduled to:
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Check for new export orders every 15 minutes
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Run daily compliance checks by comparing latest vendor data
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Manage 90% of invoices – extraction, reconciliation, payment
The Business Impact
Metric | Before RPA | After RPA | Improvement |
---|---|---|---|
Export process hours | 500 hrs/year | 0 hrs/year | 100% decrease |
Invoices handled by bots | 0% | 90% | 90% increase |
Processes automated | 0 | 58 | 58 new processes |
Annual hours saved | 0 | 50,000 | 50,000 hours saved |
With streamlined operations, SOCAR improved productivity and positioned itself for further automation-driven growth.
Optimizing Healthcare Operations for a UK Provider
InHealth, a UK healthcare provider, tapped UiPath to eliminate repetitive administrative healthcare tasks.
The Company
InHealth has 800+ locations across the UK and prides itself on patient experience.
The Challenge
As the pandemic escalated, InHealth faced increasing administrative strains:
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60 new employees onboarded monthly – tedious paperwork
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Billing, payroll, payments – manual finance/HR processes
The Automation Solution
InHealth worked with partners to integrate UiPath, automating:
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New hire onboarding – bots managed screening, paperwork, system access
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Critical HR and finance processes – billing, VAT calculation, payroll
The Business Impact
Metric | Before RPA | After RPA | Improvement |
---|---|---|---|
Onboarding time per applicant | 3 hrs | <1 hr | >2 hrs saved |
Processes automated | 0 | 17 | 17 new processes |
Annual hours saved | 0 | 21,000 | 21,000 hours saved |
With RPA, InHealth optimized operations to deliver better patient experiences.
Boosting Efficiency for a Custodial Agency in the Netherlands
The Dutch Custodial Institutions Agency automated inmate intake, background checks, and other tasks.
The Company
The Custodial Institutions Agency (DJI) oversees prison administration, mental health services, and transport for 50+ locations.
The Challenge
DJI employees navigated cumbersome legacy systems across departments, while processing 37,000 inmate requests annually.
The Automation Solution
DJI carefully implemented UiPath:
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Piloted RPA with two proofs of concept to showcase impact
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Phased rollout after surveying staff readiness
The Business Impact
Metric | Before RPA | After RPA | Improvement |
---|---|---|---|
Background check time | 3 days | <1 hour | 97% faster |
Bots deployed | 0 | 100 | 100 new bots |
Annual hours saved | 0 | 50,000 | 50,000 hours saved |
RPA enabled DJI to improve inmate services and optimize operations.
Streamlining Financial Processes at a Digital Bank
Ikano Bank, owned by IKEA‘s founder, applied UiPath to automate loan processing, credit checks, and other key banking functions.
The Company
Ikano Bank has 2 million+ customers across Europe and 1,100+ employees.
The Challenge
Ikano struggled with highly manual processes:
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Updating 30,000 customer records took 2-3 mins per record
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COVID loan deferrals poured in, requiring slow case-by-case review
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IKEA financing applicants waited long times for credit check results
The Automation Solution
Ikano used UiPath to automate 100+ processes including:
- Customer record updates
- Credit checks for financing applicants
- Loan deferral assessments
The Business Impact
Metric | Before RPA | After RPA | Improvement |
---|---|---|---|
Customer records updated | 30,000 | 30,000 | 87% faster |
Annual hours saved | 0 | 33,500 | 33,500 hours saved |
Processes automated | 0 | 100+ | 100+ new processes |
RPA helped Ikano improve customer experiences and speed up critical financial functions.
More UiPath Case Studies
Hopefully these 5 examples have shown UiPath‘s proven RPA capabilities across industries. But there are many more case studies worth learning from.
Based on my decade advising clients on data extraction and automation, here are best practices to make the most of RPA:
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Start with smaller pilot projects to prove value before scaling
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Analyze processes meticulously to map them to software capabilities
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Phase in implementations gradually as change management allows
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Continuously train staff on evolving with RPA technologies
To dive deeper, download our in-depth RPA whitepaper:
When you‘re ready to get started, we‘ve researched the top RPA software vendors to simplify your buying experience. Our advisors can guide you to the right solution for your needs:
Let me know if you have any other questions!