Top 5 UiPath Case Studies in Different Industries in 2024

As someone who has spent over a decade in web scraping and data extraction, I’ve seen firsthand how robotic process automation can benefit organizations across sectors. With RPA adoption growing and UiPath being a top choice, let’s explore 5 compelling case studies showing UiPath‘s impact.

My goal is to provide you with tangible examples and data-driven insights on real RPA implementations that can inform your own automation journey.

Automating Traffic Fine Processes for Lithuanian Police

The Lithuanian National Police leveraged UiPath to modernize their outdated paper-based traffic fine processing. Let‘s break down the key facts.

The Company

The Lithuanian National Police issues 1.6 million traffic fines per year to citizens violating rules like speeding, illegal parking, and more.

The Challenge

Issuing a single traffic fine involved extensive manual paperwork:

  • Officers gathered relevant documents, printed them, stuffed envelopes.
  • They wrote down recipients‘ addresses and handed them to couriers.
  • The courier delivered them to the postal service for mailing.

This inefficient process meant officers spent the majority of their time on administrative tasks instead of police work.

The Automation Solution

UiPath was implemented to instantly complete the following:

  • Initiate case by collecting infraction data from traffic cameras and databases
  • Send documents to the Lithuanian Post API for EU citizens
  • Forward to officials for Lithuanian citizens before emailing
  • Extract and attach additional uploaded documents
  • Evaluate if any exceptions require human review

The Business Impact

Metric Before RPA After RPA Improvement
Time per fine 10 min 2 min 5x faster
Fines processed by bots in 2024 0 50,000+ 100% increase
Fines processed by officers 1.6 million <5,000 99.7% decrease

With UiPath automating high-volume repetitive tasks, officers could focus on value-add activities requiring human judgment and experience.

Streamlining Back-Office Processes at an Energy Company

Turkey‘s largest energy provider automated invoice processing, vendor management, and other critical back-office functions with UiPath.

The Company

SOCAR Turkey has 5,000+ employees and $19.5B in operations across petrochemical production, refining, and natural gas distribution.

The Challenge

SOCAR relied on manual processes across departments:

  • Export: 3 employees handled order management – a 500 hour annual workload

  • Compliance: Employees checked 25-30 vendors daily, manually reviewing each

  • Finance: 600 invoices processed manually each day – mundane and error-prone

The Automation Solution

UiPath bots were scheduled to:

  • Check for new export orders every 15 minutes

  • Run daily compliance checks by comparing latest vendor data

  • Manage 90% of invoices – extraction, reconciliation, payment

The Business Impact

Metric Before RPA After RPA Improvement
Export process hours 500 hrs/year 0 hrs/year 100% decrease
Invoices handled by bots 0% 90% 90% increase
Processes automated 0 58 58 new processes
Annual hours saved 0 50,000 50,000 hours saved

With streamlined operations, SOCAR improved productivity and positioned itself for further automation-driven growth.

Optimizing Healthcare Operations for a UK Provider

InHealth, a UK healthcare provider, tapped UiPath to eliminate repetitive administrative healthcare tasks.

The Company

InHealth has 800+ locations across the UK and prides itself on patient experience.

The Challenge

As the pandemic escalated, InHealth faced increasing administrative strains:

  • 60 new employees onboarded monthly – tedious paperwork

  • Billing, payroll, payments – manual finance/HR processes

The Automation Solution

InHealth worked with partners to integrate UiPath, automating:

  • New hire onboarding – bots managed screening, paperwork, system access

  • Critical HR and finance processes – billing, VAT calculation, payroll

The Business Impact

Metric Before RPA After RPA Improvement
Onboarding time per applicant 3 hrs <1 hr >2 hrs saved
Processes automated 0 17 17 new processes
Annual hours saved 0 21,000 21,000 hours saved

With RPA, InHealth optimized operations to deliver better patient experiences.

Boosting Efficiency for a Custodial Agency in the Netherlands

The Dutch Custodial Institutions Agency automated inmate intake, background checks, and other tasks.

The Company

The Custodial Institutions Agency (DJI) oversees prison administration, mental health services, and transport for 50+ locations.

The Challenge

DJI employees navigated cumbersome legacy systems across departments, while processing 37,000 inmate requests annually.

The Automation Solution

DJI carefully implemented UiPath:

  • Piloted RPA with two proofs of concept to showcase impact

  • Phased rollout after surveying staff readiness

The Business Impact

Metric Before RPA After RPA Improvement
Background check time 3 days <1 hour 97% faster
Bots deployed 0 100 100 new bots
Annual hours saved 0 50,000 50,000 hours saved

RPA enabled DJI to improve inmate services and optimize operations.

Streamlining Financial Processes at a Digital Bank

Ikano Bank, owned by IKEA‘s founder, applied UiPath to automate loan processing, credit checks, and other key banking functions.

The Company

Ikano Bank has 2 million+ customers across Europe and 1,100+ employees.

The Challenge

Ikano struggled with highly manual processes:

  • Updating 30,000 customer records took 2-3 mins per record

  • COVID loan deferrals poured in, requiring slow case-by-case review

  • IKEA financing applicants waited long times for credit check results

The Automation Solution

Ikano used UiPath to automate 100+ processes including:

  • Customer record updates
  • Credit checks for financing applicants
  • Loan deferral assessments

The Business Impact

Metric Before RPA After RPA Improvement
Customer records updated 30,000 30,000 87% faster
Annual hours saved 0 33,500 33,500 hours saved
Processes automated 0 100+ 100+ new processes

RPA helped Ikano improve customer experiences and speed up critical financial functions.

More UiPath Case Studies

Hopefully these 5 examples have shown UiPath‘s proven RPA capabilities across industries. But there are many more case studies worth learning from.

Based on my decade advising clients on data extraction and automation, here are best practices to make the most of RPA:

  • Start with smaller pilot projects to prove value before scaling

  • Analyze processes meticulously to map them to software capabilities

  • Phase in implementations gradually as change management allows

  • Continuously train staff on evolving with RPA technologies

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Let me know if you have any other questions!